Activity Cancellation Policy
The activities booked will only be canceled or canceled in case our instructors verify that there are no weather conditions that allow the practice.
In case the customer has paid a reservation deposit, SWSUP does not refund the deposit if the customer does not show up on the day and time of the activity or does not want to carry out the activity.
In case the customer has paid the reservation deposit for the activity and cancels the activity, SWSUP will issue a voucher with the value of the reservation that can be used on another date to be arranged.
Violation of safety rules by participants during our activities is reason for immediate cancellation of the activity.